FREQUENTLY
ASKED QUESTIONS
|
|
Q: |
How
soon can I expect my order to arrive? |
| A: |
Most orders leave the
Warehouse in 2-3 business days. |
| Q: |
Can
I order half a case? What if I break the case up into various sizes? |
| A: |
Currently Safety Dispatch
sells only FULL cases of product. We are able to keep our manpower/storage
costs to a minimum by not breaking cases up into individual product.
That savings is passed onto you in cheaper cases of product. |
| Q: |
The
case arrived. It says 'Safety Zone' on the side instead of 'Safety
Dispatch' ? |
| A: |
Safety Zone is one of
the Brand Name Product lines we carry, and is sometimes confused with
our name. If you order a Safety Zone product, it will likely be labeled
so. |
| Q: |
How
soon can I expect my order to arrive? |
| A: |
Most orders leave the
Warehouse in 2-3 business days. |
|
Q: |
Can
I get a sample of the product? |
| A: |
Sample orders can be mailed
out to our business customers. Samples can take 2 weeks to arrive.
Send an email to info@safetydispatch.com
tell us the product and size you are interested in. Dont forget to
give us your shipping address! |
| Q: |
What
is your return policy? |
| A: |
Safety Dispatch will
replace any unopened-unused product that we filled inproperly.
If you ordered the incorrect size, we can replace the unopened-unused
product for a restocking fee
Send an email to info@safetydispatch.com
with your invoice number and it will be corrected!
|
| Q: |
I
Need more than 100 cases! |
| A: |
Safety Dispatch can
handle your order! Some of our high-volume customers need several
Trailers of product at a time. If this sounds like you, contact
our Sales Manager for a custom solution!
john.shields@safetydispatch.com |
| Q: |
I
dont see a phone number? |
| A: |
Safety Dispatch is a fully
automated web-based distributor. All of our processes and business
are handled directly through this website. We have been able to drastically
cut online credit card fraud by only taking orders that have been
screened by our state of the art 128-bit SSL-Secure Server. |
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